Store policies

Returns, shipping
& print quality.

Print quality guarantee

Every print is produced using archival pigment inks on museum-quality paper, rated to resist fading for over 100 years. Framed prints ship in solid wood frames with UV-protective acrylic glazing.

Each order is inspected before it ships. If your print arrives damaged or wrong, I'll replace it or refund you in full, no questions asked.

To report a defective or damaged print, email me within 30 days of delivery with your order number and a photo of the issue. I'll take care of it right away.

Returns & refunds

Every print is made to order, so I can't take returns or exchanges for change of mind. That's standard for fine art prints.

I do cover: prints that arrive damaged in transit, prints with production defects, and orders lost in shipping.

I don't cover: buyer's remorse, incorrect size or format selected at checkout, or damage caused after delivery.

Shipping

All orders ship within the United States. Shipping is included in every print's price, with no extra fees at checkout.

Orders are fulfilled within 2–4 business days of payment. Standard delivery takes an additional 3–5 business days, for a total of 5–9 business days from order to delivery.

Once your order ships, you will receive a tracking number by email. Prints are packaged in rigid mailers or boxes designed to prevent damage in transit.

Framed prints

Framed prints ship fully assembled in solid wood frames with UV-protective acrylic glazing, ready to hang. Due to their size and weight, framed prints may take 1–2 additional business days to ship.

Contact

For any questions about your order, a damage claim, or anything else, reach out directly. I respond within 24 hours.

Email
jpfilms415@gmail.com
Please include your order number when contacting me about an existing order.